Galaxy Gear support coming to Samsung phones amid concern over 30% return rate

Samsung has found that more than 30% of Galaxy Gear purchases are returned in Best Buy locations, and they have asked that Samsung employees on site help try to figure out why this is.

Samsung is pushing updates to its phones, and it’s closing the feedback loop on the Gear. You gotta give them props for pushing this kind of support to their products, but you also have to wonder why the feedback cycle on the Gear didn’t happen longer internally to iron out the wrinkles.

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Christian. Audio. Technology. Go-Getter. Concise.

Posted in Technology

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